I’ll start with the fact that I am so very good at my job (the projecting an image of a sane and friendly human being part, not just the making coffee part) that this man thinks I like him. Not even just ‘like him as a customer’ like him. He thinks I’m giddy as a child when he walks through the door. Which means he’s as bad at interpreting a grimace as he is at spending money.
He comes in every weekend to moan about the same thing. We used to do a promotion. Buy some coffee beans, get a free drink. That promotion is now over. It has been over for a while. And whilst other customers may have been a little sad that their freebie was gone, no-one was as bothered as this guy. Which is why EVERY week we heard the SAME argument. ‘But why? Why is it gone? I deserve to have it! Why should I no longer get a free drink just because you’ve removed the promotion?’
Firstly, nothing happens because WE do anything. You want to bitch about making nationwide-changes to a promotion that happens in hundreds of stores across the UK, you call head office. You don’t bitch at someone who makes minimum wage and pretty much just exists to do the bidding of both bosses and customers. That makes no sense. Yes, democracy means we can all make a difference, but whilst coffee monkeys can vote, attend demonstrations and have their own opinions, they aren’t really qualified to argue about why something that’s costing a company money should exist, just so a snooty little man from East-Jesus-Nowhere-Town can get his free drink.
We’re BORED of this now, ya hear? We don’t give a flying fuck. You’re in here buying your coffee anyway. You’re ALWAYS in here, despite the lack of free drink. You know how we know this? Because you’re ALWAYS TALKING ABOUT THIS. If it was up to me I’d give you a free drink just so you’d stop talking about how the shop in Dagenham gave you a free drink, or the one in Newham, or Milton Keynes. They probably gave you the drinks because they wanted you to go away. Also, if you are going to these places on a regular basis, you probably have bigger problems than missing out on free coffee, because it’s very likely your life sucks. Everything else in Milton Keynes does.
He then comes in for a ‘business meeting’, which as far as I can tell is two overly pompous men drinking pretentious coffees and looking at graphs on an iPad, whilst looking up every thirty seconds to check if people can see how important they are. But what do I know, I’m not a business person. Mr Stingy offers to buy his colleague’s drink, which allowed him to raise a few notches from ‘very annoying person’ to ‘very annoying person who hasn’t mentioned his free drink in two days’.
I should mention that whilst he’s been moaning about this, he has been ‘arranging’ his drink order in such a way that he thinks he’s getting one over on us. Ordering espresso shots with hot water, instead of a black Americano, which saves about a pound. Then he brings in his own cup. That saves him 25p. The man is clearly saving for retirement.
He orders his friend’s drink in a mug, then sadly sighs. ‘I’d quite like to have my drink in a mug as well, today.’
‘Well, we can absolutely do that for you, sir!’ I chirp with very well hidden self-loathing.
‘No! No, I couldn’t do that! I couldn’t waste twenty five pence!’
Waste? WASTE? How are you wasting a discount? You’re not spending an extra twenty five pence…I…uh…you have an IPAD. Unless you paid for it over three years saving up the ‘own cup’ discount I can’t see the fucking point.
This is the sad, sad story of a man who couldn’t bear to waste twenty five pence. Which, to be fair, is the only legitimate discount he should be getting. He then explained what his job is. One that earns approximately eight times my yearly salary. So, if anything, Mr Stingy, you should be giving ME free coffee. Yeah. How’d you like that rationale? Because it makes entirely as much sense as yours. No-one likes a cheapskate. Especially a cheapskate rich person.